FREQUENTLY ASKED PDR QUESTIONS AND ANSWERS

What are the benefits of PDR?

Will my paint be damaged?

Will my dents be 100% gone?

Will my dents come back?

Can any dent be fixed?

What does “no drilling” mean?

Do you repair scratches or paint work?

Can Dentmaster Wales help me with my LEASE RETURN vehicle?

I’ve got lots of small dents; do you have a discount for more than one dent?

CAN PDR help me SELL MY CAR?

Mobile repair van at work in Swansea

What are the benefits of PDR?

The most important benefit is quality. This method is the closest you can get to the dent never happening in the first place. No grinding, bonding, fillers or primers are needed because your original factory paint is not disturbed. There are no problems with filler or paint shrinkage months after the repair, as is typical with most conventional repairs. Cost is also a major benefit of PDR. A typical estimate for a minor dent from a body shop usually ranges between £150 – £300 or higher. That same dent can usually be repaired for £50 – £75
Using PDR, time savings is yet another advantage. That same dent can be fixed in less than an hour, and we can even come to you. A body shop will take 3 – 5 days, or longer!

Will my paint be damaged?

No. Today’s factory paints are very flexible and will not be damaged in any way by this process. PDR is the only way to repair a dent and still keep your factory paint.
Will my dents be 100% gone?
On minor dents, in most cases, yes. The deeper the dent, the more difficult it is to repair. Even on larger dents, once we’re done, most people are amazed at the results. We always explain in detail, how your dent will look before any work is started.

Will my dents come back?

Absolutely not. Once a dent has been removed properly with PDR, it never comes back. Most dents repaired conventionally develop a ring around the dent, or sand scratch marks 3 – 6 months after the repair. This is never the case with properly performed PDR.

Can any dent be fixed?

No. The most important factors in determining if a dent can be repaired by PDR are depth and location. Dents the size of a dinner plate or larger can be fixed successfully, as long as they are not too deep, or twisted. On the other hand, some dents that are as small as a penny, but very deep, cannot be fixed using PDR because the metal is too stretched. Cracked paint can also be an indication that a dent is too deep. The most common dents fixed are the size of a golf ball and under. 95% of minor dents can be repaired. About 5% of minor dents can’t be fixed due to depth or location. Areas such as some quarter panel opening lips, some forward areas of heavily braced Bonnets, or the very edges of some panels are examples of bad locations.

What does “no drilling” mean?

It has become common practice by many PDR technicians to drill or punch holes in places like door frames, quarter panel jambs, inner wheelhouse panels, etc. to gain access to a dent with their tools. Most of the time, the customer is not even informed of this. I have seen “repairs” where as many as 5 – 10 holes were drilled to access one dent. Dentmaster Wales will always take the extra time to try and repair a dent without drilling. In the event that there is no other way to repair a dent except to drill a small hole, or if it is less expensive to drill a small hole, you will always be advised of this and the choice will be yours. If a small hole is necessary, it will be rust-proofed and plugged.

Do you do scratches or paint work?

No, we don’t. There are many quality mobile paint repair companies. If your vehicle needs paint work, I’ll be happy to refer you to a quality paint shop in your area. Or recommend a mobile service. A recommended mobile company covering South Wales is www.lvvservices.com Their technicians cover all aspects of paint repair, interior trim, alloy wheels and even air conditioning problems.

Can Dentmaster Wales help me with my LEASE RETURN vehicle?

We sure can. We can remove those dents for a lot less than you will be charged for “excessive wear and tear on your vehicle’s exterior”. If your lease is up soon, give us a call, you’ll be glad you did. Again any interior trim repairs can be carried out by www.lvvservices.com

I’ve got lots of dents; do you have a discount for more than one dent?

Yes, we offer discounts for multiple dents. If you have more than one minor dent on a panel, we can generally include those dents for very little extra, depending on the sizes and number of dents. If your car has a lot of minor dents, we offer a per car price that is very reasonable.

CAN PDR help me SELL MY CAR?

Ever hear the saying “Image is everything”? Most people judge a car by its appearance. If it looks good, they assume it has been well taken care of. Used car dealers and wholesalers know this. They also know what they spend on PDR will make them many times over what they spend, and will help them sell the car quicker. If you’re selling your car, PDR is one of the best ways to get top Price, more interested buyers, and a quicker sale.